ST
Shantell T

1 reviews | Active since Nov 2015

09 Feb 2016, 09:01

Bought faulty new Car & being punished as a result

I bought a new Clio GTLine from Renault in August 2015. Booked it in for repairs at Melrose about two months later, since I made the purchase there. Dealer closed down and shipped my ride to Woodmead without my consent and as a result I was caught in the middle whilst there were disputes between Dealership and Head Office. Vehicle was in repairs fro about 3 months. Received it back and the noise was still there. Dealership claims this is a different noise which is a lie.<br> <br> Been dealing with Head Office directly and no Joy. I have tried everything possible and currently busy trying to get my story to the newspapers.<br> <br> Was hooked up with a rental for about 2 months and liable to pay Contract Fees. Requested a swop out as Renault cannot fix the car and the has been in there possession more than I have had since I bought the vehicle.<br> <br> PS! I am paying for faulty goods which I get to test drive since the car is always at Renault Dealership, also paying insurance on this vehicle and it is mostly taking up space at the Dealership!

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