Bad service

28 July 2025

Once again, I would like to pay @CLEARWATER RENAULT a huge compliment for their constant NON-Service delivery, Kudos for being a MASTER OF DECEIT !! Well done - you certainly are the best ever. I have yet to come across another company to top your record. From rude staff with nonchalant attitudes (that's putting it decently), to blame-shifting, to downright unqualified workmanship... man ... you have it all !! @ZianvanHeerden, your Company is a disgrace to the name Motus and Renault. Our problems started almost a year ago and are STILL persisting. Many tears of absolute frustration (with no courtesy car most of the time), the audacity of telling a 68-year-old lady that this is all a figment of her imagination, and an endless source of charges, we are still not furthane we were. Is there a Motor Industry Ombudsman that we can get in touch with that could maybe assist us with this problem, or will these people get away with everything?????

Please feel free to refer your current and future customers to us, so we can share this excruciatingly BAD experience with them in detail. We promise (unlike you) not to let them down. We will share every single service experience with them in detail, with much joy and valour. @SABC @instagram @Carteblanche @MIOSA @TIKTOK @X @telegram @Hellopeter

21 July 2025

What a joke of a dealership. The worst experience ever. My sister in law bought a Kwid there nearly a year ago. Problems from day one. The problem doesn't get fixed, and she has to pay every time. Excuse after excuse, and it's never their fault. Also, never a courtesy car available. Not even to mention the customer service department, lots of talk and no action. What must one do to get a proper service or an answer? Surely it doesn't take a year to find out what the problem is. The treatment she gets is shocking....... At least she is paying someone a salary with all her payments.