1 reviews | Active since Apr 2017
Bad Service
<p>I bought my Renault Sandero - Stepway in 2014, not too long I had a problem with the rubbers around the doors. I took it back for repairs and they fixed the rubber but it came out again and again. I reported this problem to customer service, the lady told me to go back to the same place I took it to initially to see what they would d to help, I did. There they told me to bring the car the following morning because this now is a big problem they need to report it to some place so they won'nt fix but they will take photos and send them, when I got there the following morning I was told a different story that they will look at the car and see what they can do, so I told them about the radio that was not working well and the clock was not on the right time , I then left the car with them. They later called me to collect the car, they told me they have fixed the radio and the clock but they cannot fix the rubber because my warranty had expired that my car is over 4 years old which is not true. I tried to call the lady that inittially refered me back to them and I can't get hold of her so I emailed her, no response.</p>
