Bad experience just trying to book

<p>Goodness gracious! I've spent the last 2 hours trying to book my car in for a service at Renault Paarden Eiland. First call I made the lady at reception wasnt the friendliest but I lived with it as she put me through to Service Bookings. There, the phone rang endlessly till i got a voice machine and that was that. 6 or 7 more times of me trying to them back after that, the phone was never picked up. Then finally, when that very same lady from the first time decides to pick up again, I didnt even finish my sentence before she put me through to the same place from earlier. And again, I got a voice machine. One would think that between 9am and now (10:52am) on a Wednesday morning, one would get acceptable service and help. If the service is THIS bad in simply trying to make a booking, then what the hell are they gonna do to my car! Don't know where to take my car in now, cause i for one have no desire to take it to Ranault Paarden Eiland any more. P.s, to the woman at reception, if she doesnt like her job, she musnt be there. She's the first point of call to ALL your customers, and as rude as she is, she really shouldnt be in the position she's in right now. </p>