DR
Deborah R

1 reviews | Active since Jul 2022

19 Apr 2024, 12:59

BAD CUSTOMER SERVICE NO TURNAROUND TIME NO COMMUNICATION

Parts salesman Johan from Motus Renualt Vereeniging is the worst!!!!! he sold me a mirro12/04/2024 with my vehicle Vin Number told me the mirror would be in on Tuesday15/04/2024, no communication at all only got a call yesterday to collect the mirror for the right side of my vehicle, seeing that he ordered the mirror according to my vin number I was expecting the same Mirror I was replacing, but no I got a mirror that doesn't look like mine apparently it's a sticker thing that he never mentioned to me when I ordered the mirror with the vin number now i have to wait for the following week for him to do the right thing , im not happy with Renault Vereeniging at all, The Parts manager tried to hear me out and was very friendly.

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