JM
Joel M

1 reviews | Active since Apr 2015

18 Feb 2021, 21:53

awesome services

I bought a new Ranault Triber last year around March 2020 and just after 6 or 7 months the the rear aircon stop working. I took it back for diagnosis and the workshop manager Johan Van Heerden was so kind and informative about the whole process, even though it too 3 to 4 months to get it fixed but the reception I got from Johan even tryin to organise me a lift every time I take my car to get it fixed, he's a real professional. It's not about the car been faulty it's how we treat the customer with respect and dignity ensuring that their at ease as the process might be a lengthy one or not. I hope Johan can teach most car dealerships how to treat a customer. From Joel Matsena

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