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nicole M

1 reviews | Active since Nov 2014

04 Aug 2022, 10:36

Avoid renault or kia

The reason for service not selected was because Renault and kia in tokia/diep river , it's the worst branch you can purchase a vehicle from. There after service is **** , Roy and janine at the dealership has no customer service skills or sense of urgency . My business vehicle was at the dealership for 6 weeks, they initially wanted to give me a renault cleo despite the fact that i purchased a kia k2700 truck which makes no sense at all . Im at a point of reporting them to the news papers for disruption to my business because the vehicle provided was inadequate. I eventually decided to get hold of there CEO Gary Scott , well I was told this case will be taken to their senior management but I've yet to received a call. Hopefully some press would get their ass moving and actually start to consider the people who are make sure there branch is still in existence . Ps to those considering purchasing a vehicle from this brand , reconsider if you value service and your time ( if your vehicle gets booked in and they might not have the part they have to ship it in from Korea ) rather buy quality. It took me a while to post this because bad mouthing a business not what stand for but when a company like Motus holdings limited think it's ok not to prioritize your business and your interests their rating should reflect the current reality.

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