APPALLING SERVICE RECIEVED FOR CLIO

On the 14th March 2016 I called to Book my car for the 60 000km major service at Renault Wonderwaters, they said fine bring it on the 15th. when I collected the car I had to pay R4410 because my service plan ended at 45 000km. Their speedpoint machine reflected a decline however the money was debited from my account. Yolandi insisted this money would be automatically reversed but never did so she actually made us pay twice because two cards ended up being used for the payment. on the 17th the car would not start and reflected an error message saying braking system error and traction control on. please note this is 2 days after a major service and the brakes were replaced. I called Renault Wonderwaters and was told no one is available to take my call they are busy. when we went there to ask for help, Yolandi told us their diagnostics machine broke 2 days ago, one wonders why thy don't inform us when booking for service that the machine is broken so we can go elsewhere now how is a major service done without the car being put through a diagnostic machine! Yolandi said to call roadside assistance, when asked for the number she says she doesn't know it ,check in the car!