1 reviews | Active since Jul 2017

21 Jul 2017, 13:40

Appalling Service

<p>I unfortunately bought two new Renault Clio's in 2016 and wish I never had. Their appalling customer service has been nothing short of diabolical. The car is pulling to the right and its not the balancing of the tyres as that has been done several times this year already. The balancing company recommended I approach Renault as there may be a problem with the steering wheel sensor. Renault South Africa and Alberton have refused to provide a courtesy car while searching for the root cause of this problem and have left me stranded without transport. They say that fixing the car is customer service and that I have to make my own arrangements for transport during this time. It is unclear as to how long this investigation will take. I am so disappointed with their lack luster attitude.</p>

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