Appalling Service

It's shocking how an loyal customer can just be ignored! I've emailed Brett (who is in Customer Service Department) twice - NO RESPONSE. I then emailed the principle at the dealership in Tygervalley (Allistair) yet again - NO RESPONSE. I then opted to log a call on their website (done this twice) again - NO RESPONSE. I got in contact with an on line, live chat consultant who asked me to send an email to their leads department. AGAIN NO RESPONSE!! At this point I am highly irritated and disappointed with the lack of service, lack of respect for a customer and the lack of communication from Renault!!

Does this brand do so well that they can just afford to ignore their customers - after I bought 4 vehicles in a matter of 3 years! Renault states that their vision statement is Passion for life - I am really questioning this - once again a company that just puts words to their brand name and do not live what they stand for.

Really pathetic service - definitely taking my business else where, where I am respected as a customer!!