1 reviews | Active since Jan 2011
Appalled
I' m shocked to complain again about the service level received from this branch, as it seems as if once a vehicle is sold and they see you drive off, the relationship comes to an end.<br> <br> I had to follow up with both Armand Esterhuizen, and the Dealer Principal (Leon Potgieter) to find out when I will be receiving my vehicle registration number plates, as no one had given me feed back. On the day of expiry of my 2nd permit I had to drive to the Branch to go and collect my vehicle registration plates as there is no after sales service.<br> <br> To date I have not received my spare keys of my vehicle which I was promised the day I took delivery of the new vehicle on 12/02/2016. <br> <br> Can someone from your organisation please follow up on this and revert back to me as I find it disheartening to say the least that I drive a brand new Stepway with only ONE SET OF KEYS!!!<br> <br> I DO NOT tolerate incompetence and do not see why I should follow up on poor and non existing service.<br> <br> Should this not receive the necessary attention I will escalate the this to the next level (including the Ombudsman).
