*********** and useless

I have driven Renoult over 10 years I owned 4 of them. I recently bought a KIGER INTENSE 2024 model on the 26 June 2024 at East Rand Motus. On the 17 July 2024 the car did not start, I call in they took it to Springs Renoult. The diagnosis said the battery is dead. I have been calling Springs for feedback they are not getting back to me. I reached out to Renoult SA they are saying they must wait for the battery authorization. I mean its been 3 days days without a car and there are no signs of Resolving this issue quicker. I am highly disappointed with Springs Renoult moreover with Renault SA. I wish I could've bought a different band.