After sales service a joke, jobs at risk due to Renault and empty promises. RENAULT TOKAI

<p>As a Renault owner I am shocked by the after sales service on the SANDERO I bought for my daughter, I was assured when we got the vehicle that because it is local there are no service or parts issues only to wait 3 days (almost 4 days as even though it was dropped off on Tuesday 10 Jan 2017 it was only checked today, 13 Jan 2017 after we questioned why it hadn't been checked yet even though it was scheduled to be) to get it checked and get told it will take another week to source the part to do the repairs ....... and get told if you are not happy go hire or borrow a car as its not our problem and we have plenty of customers in the same situation. Really is this the picture you guys wish to portray ???? In the meantime what do they do about work ..... It will be nearly 2 weeks without a car, oh yes to top it off, if it was not the locally made one they could offer a courtesy vehicle ............ meaning our business is worth nothing to them. This is customer service at its worst.</p>