Absolutely appalling service from Renault

<p>I have a Renault Clio RS that is designed to be a racing car and hence does not have a spare wheel. Last night I broke down with a big puncture and had Renault Assist tow my vehicle to the nearest dealership. Today after a countless number of calls to the dealership (Renault Paarden Eiland Cape Town) they are refusing to help me, they say that I must refer to Renault Sa to assist me with my warrenty, Renault Sa do not answer their phone's so it is impossible to actually speak to someone and voice my problem, I then tried calling Renault Customer Care to get some help and they too have not gotten back to me. It is such simple proble yet no one can help me, all that needs to be done is replace my tyre then I can be back on the road. I am in Sales and if I am not on the road driving I am not making money. Come on Renault lift up your customer service, if I had a VW the problem would of been sorted first thing this morning. This is not my first problem with Renault and I haven't even had the car for a year yet.</p>