A memorable BAD experience

<p>bought a brand new renault clio in 2013 with an extended service plan. Around mid-year 2015 the car was overheating and booked it in and renault said there was no issue. However, i insisted they check it again. Only to find out that the thermostat housing needed to be replaced. They didnt approve me a courtesy car and i was stranded for a week without a car. They sealed up the broken thermostat and gave me back my car. i told them that i am not taking any responsibility is something goes wrong. they replaced it with a new thermostat housing a month later, keeping in mind service was and still is appauling. now 3 weeks ago my car s****ed to make a winding noise. Only managed to book it in today due to their unaccomodating service. Car sent in benoni branch they said they replaced the pully system but when i drove my car after the service it was exactly the same. they were unfriendly and took back the car. then they say it could be a faulty pully they were supp****. before finding my own lift home, they say it seems to be a problem in the engine and have to strip it. Now i am car-less and they say they can only get back to me once they get feedback from Renault South Africa which arent much help either. Bad experience from benoni and East Rand branch.</p>