CK
Coert K

1 reviews | Active since Feb 2012

26 Sept 2017, 09:44

2 Months without a car waiting on parts

I was in an accident with my 3 month old duster. Proline ordered via Menlyn the parts. First delivery was incorrect parts. Second delivery that HAD to be imported keeps on getting postponed.

Parts on order: ********** 74R – Airbag – WIP NR 48 ********** 57093R – Airbag – WIP NR 53 ********** 07399$ -E/mounting – WIP 53477

I'm now out of my insurance's one month cover for a rental and also without transport.

Menlyn branch does not know what's going on more than what they see on the "system".

Call centre number does not answer your Call. If you call as a dealer, the agent gives you the number for procurement.

Your procurement dept does not come back to you at all. Just takes the WIP Numbers.

Absolutely horrible attitude towards your product and no delivery!!!

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