10 days old Kiger had manufactured failer ,Renault is not helping me

The car was bought on the 29th of July 2022 and on the 14th of July had a mechanical failure, I then called Renault SA on their number which is supposed to be a 24hr road assistance, they did not pick up the call. On Monday when I called them they refused to pick up the car saying I must let insurance fix it. They ended up fetching the car after being reported, I then had to pay insurance money to release the car since they had to tow the car to their premises. Renault has had the car for over a week, I had to follow them around for them to tell me what is wrong with the car. They did not even bother to offer a courtesy car. They keep telling me stories and how they don't know when the part of the car will arrive. This is a car that's not even a month No one is willing to help me.

Renault must just give me another but I do not trust this brand anymore.

Im now strunded I do not have a car to go to work, I paid R2500 to get KIGER towed. I regret buying from them I should have went for another brand.