Poor communication

Extremely frustrated with my experience. I was told to bring my car in for a Saturday service, but the Wesbank technicians underwritten by “Motorite” don't even work on weekends. Instead of the staff apologizing for the wasted time and poor scheduling, the agent argued that I should have known to ask. It is entirely the business's responsibility to communicate correct booking days, not the customer's. I am highly disappointed by the lack of clear communication and unprofessional attitude.