WORST WORST MOST TERRIBLE EVER

Non existent service from Dikeledi who is responsible for consumption. No responses on emails. Calls are being put on hold when quering and eventually dropped even after contacting them numerous times. Whatsapp line is a graveyard, they are just taking their time showing they don't give a damn. No assistance at all. Even after making a payment from Capitec to Capitec, which is almost immediately, they won't load that money. You will wait 2working days. What I don't understand though, why are you kn the business of remote work and customer service if you're clearly not operationally providing for such. Leave this type of work to companies who understand their scope and have the necessary skills, personnel and operational needs that is required. To think this is a private company, this makes it even worse.