sM
shamim M
1 reviews | Active since Aug 2019
07 Feb 2020, 12:50
WORST COMPANY EVER TO DEAL WITH
Once again billing issues and RMS does not bother to reply, I sent an email with a detailed breakdown attached my billings and the only feedback I got was wrong I was then told the billing department will get back to me and since the 31/01/2020 no feedback I sent 4 emails reminders and still nothing, why can we never get our issues resolved this is the worst company to deal with, who actual exist my incorrectly billing customers!!!!!!
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shamim M's updateReviewer Update
10 Feb 2020, 12:57i am still awaiting for this to be sorted, RMS what is the issue I emailed my statements I gave a breakdown of when I last paid and the discrepancy I have but yet Christine Hayes does not seem to understand me, what does it matter whether I look at the dashboard or my statement these should be linked right? and the best part is the attachment she sent is even less than my statement but yet since the 7/2 I am being sent unnecessary emails and no one is interested in resolving my billing issues, this is really unacceptable that a detailed email that I sent cannot be read and understood.
instead of hiding behind emails can someone who can understand please call me
instead of hiding behind emails can someone who can understand please call me
sM
shamim M's update10 Feb 2020, 12:57
Reviewer Update
i am still awaiting for this to be sorted, RMS what is the issue I emailed my statements I gave a breakdown of when I last paid and the discrepancy I have but yet Christine Hayes does not seem to understand me, what does it matter whether I look at the dashboard or my statement these should be linked right? and the best part is the attachment she sent is even less than my statement but yet since the 7/2 I am being sent unnecessary emails and no one is interested in resolving my billing issues, this is really unacceptable that a detailed email that I sent cannot be read and understood.
instead of hiding behind emails can someone who can understand please call me
instead of hiding behind emails can someone who can understand please call me