DT
Dikeledi T
1 reviews | Active since Nov 2019
30 Nov 2021, 13:00
What a *******
Yho guys, this company will humble you shame.
I went away for the weekend with a positive balance of R116, everything was switched off from the plugs, they only thing that was on was the fridge, when I return two days later, by electricity balance is sitting at -R76… when I enquire, they tell me about a daily fixed rate of R3…& I’m a still asking how does R3 add up to a negative balance of R76 within two days… RMS is a scan and their service is ***
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Replies (2)
Remote Metering Solutions (RMS)'s replyOfficial
30 Nov 2021, 13:20 Dear Dikeledi, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
Remote Metering Solutions (RMS)'s reply30 Nov 2021, 13:20
Official
Dear Dikeledi, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
DT
Dikeledi T's updateReviewer Update
30 Nov 2021, 18:41You always say that but nothing ever gets done and you know it. This is just a response to make yourselves look better. I’ve logged in endless queries and none of them have been resolved. Your call center agent never have any information, they always need to check with their supervisor & the supervisor is always unavailable.
You guys just give terrible service period!
You guys just give terrible service period!
DT
Dikeledi T's update30 Nov 2021, 18:41
Reviewer Update
You always say that but nothing ever gets done and you know it. This is just a response to make yourselves look better. I’ve logged in endless queries and none of them have been resolved. Your call center agent never have any information, they always need to check with their supervisor & the supervisor is always unavailable.
You guys just give terrible service period!
You guys just give terrible service period!