MW
Michael W
1 reviews | Active since Dec 2018
04 Dec 2018, 16:18
USELESS SERVICE!!!!
I have never seen such bad service in my life! Their call center has no customer service whatsoever and the staff are rude and think everything is a joke, probably because they get swore and shouted at the entire day due to **** service! None of there claimed services ever work and when you phone you have to hold forever on the line (12min minimum is what I had to wait) and then they have to transfer you some other person who hasnt got a clue, but when you ask for a manager they are never available or they dont know their extension.
UTTER UTTER USELESS!!!!!!
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Remote Metering Solutions (RMS)'s replyOfficial
04 Dec 2018, 17:49Hi Michael
I apologise for the bad experience you had with the Call Centre. We have also forwarded your complaint to the Call Centre team, as well as Management, to bring this to their attention.
Kind regards,
ismrt!Team
I apologise for the bad experience you had with the Call Centre. We have also forwarded your complaint to the Call Centre team, as well as Management, to bring this to their attention.
Kind regards,
ismrt!Team
Remote Metering Solutions (RMS)'s reply04 Dec 2018, 17:49
Official
Hi Michael
I apologise for the bad experience you had with the Call Centre. We have also forwarded your complaint to the Call Centre team, as well as Management, to bring this to their attention.
Kind regards,
ismrt!Team
I apologise for the bad experience you had with the Call Centre. We have also forwarded your complaint to the Call Centre team, as well as Management, to bring this to their attention.
Kind regards,
ismrt!Team