MD
M D

1 reviews | Active since Aug 2022

29 Aug 2022, 11:59

URGENT FAILURE CORUPT BEHAVIOUR

Their services are absolutely disgusting.

They overcharge on one person units over R3000 per month and decline phone calls from residents refusing to switch on power forcing tenants to pay more money taking advantage of people refusing to send technicians when questions are being asked overcharges illogical rates forcefully onto residents living where they operate. We have spoken to head office and body corporate about them sending a technician over where they would not answer phone calls be rude and put tenants on hold for 30 minutes at a time. Refusing to send technicians over to see what could be consuming that of someone living at a 5 star mansion would consume as in R3000 and over for a one person living in a two bedroom apartment. This is ******* and should be investigated we have all the proof in emails and call logs of how ******* their services are after two weeks of constant asking and getting building managers and other tenants involved they have still failed to respond or send someone over to resolve the matter !!!! This is a serious issue and should be resolved immediately . Simply unacceptable

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Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply22 Nov 2022, 09:24
Official
Dear M Deploy, thank you for sharing your thoughts with us on Hello Peter.  Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel