Unsatisfied and ****** customer

I really do not understand that in order for me to have issues resolved I have to post a message or do a review with Hellopeter. I complained about my electricity of bill of R200 in 2 days and no one got back to me. I have no TV, no microwave, no sound system, no heater. The only electrical appliance I have is a fridge but a week I am paying R700 for electricity. I am not at home and only come back late everyday to cook. Why am I paying such an exorbitant amount for someone who is hardly at home and do not have electrical appliances. In a month I am paying close to R3000. I moved in this new apartment in March and at first things were ok. I mean when I moved in the owner of the unit left me with a balance of R370 to use before I can pay for my own electricity. I practically used that for the rest of the month. Where I was staying before which is about 5 blocks from where I am, I had and was using all my electricity appliances with lights, tv and a heat that will stay on the whole night if it is cold. The highest I paid was R1200 a month. I am very angry and feel that the metre boxes or billing is compromised to enrich whoever. In this case it is RMS.