1 reviews | Active since Dec 2015
Unreliable meter reading and charges unrealistic
I paid R900 for my electricity at Oakridge in Randburg on November 27. The balance on my meter as at that date was R 1005.97. Today is Dec 4 and there is only R 144 left. REALLY is this possible or realistic?
Dear Valued Customer
The ismrt! product for RMS was listed as a separate company on Hellopeter.
We were unaware of your complaint at the time.
In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.
If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.
Kind regards,
The ismrt! Team
Dear Valued Customer
The ismrt! product for RMS was listed as a separate company on Hellopeter.
We were unaware of your complaint at the time.
In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.
If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.
Kind regards,
The ismrt! Team