1 reviews | Active since Dec 2016
Unnecessary administration
<p>My experience is not good with Ismrt remote metering before I could monitor the amount of electricity I am using and now if I don’t have a smart phone or internet connection I wouldn’t know. If it’s possible can someone make things easy to buy electricity for Us, if I don’t have all this resources that means I can’t buy electricity and the worse thing whenever you recharge your electricity you’ve been charged R8 for using the application so you not buying electricity also the service then I ask who said We need the application?</p>
Dear Valued Customer
The ismrt! product for RMS was listed as a separate company on Hellopeter.
We were unaware of your complaint at the time.
In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.
If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.
Kind regards,
The ismrt! Team
Dear Valued Customer
The ismrt! product for RMS was listed as a separate company on Hellopeter.
We were unaware of your complaint at the time.
In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.
If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.
Kind regards,
The ismrt! Team