Unfair customer service at Ismrt Remote Metering solutions - Codex Utilities

This company is one of the worst service providers i have ever had to deal with. their bills are just so high you just cannot understand. when trying to engage them their phones go unanswered for long periods of time. if you do get through they just say thats the way the bills are. before moving into a complex you pay the connection deposit, but when moving out they dont refund you unless you sit on them. their accounts office never responds to emails. they just ignore queries. honestly, i cannot understand how they do business. anyone who lives or has lived at one of the M&T developments properties will tell you how these guys are robbing tenants. something has to be done, it is just out of hand.,