AR
Andile R
1 reviews | Active since Jun 2020
16 Jun 2020, 17:24
Total *******
I'm 16 days in and I've ready spent R1900 on this until I'm in, this company is a total *******. I've tried sending emails comaining about the usage with no help at all and only to realise that there has not been a good review about the company anyway. It's only been 16 days since I moved and my stay is not pleasant at all, the switch board in not of any help. I must I'm ready to move out, IHS and RMShaveade my stay totally unworthy as I have more than my budget...
It will be easier if they had to do follow up but zero customer service, I wish to move out Asap. If they could just allow people to use normal citipower metering or any other but ismrt cause it's totally useless and a*******..
Helpful (0)
Replies (1)0
Replies (1)Remote Metering Solutions (RMS)'s replyOfficial
17 Jun 2020, 09:39Dear Andile, thank you for contacting us. Please be advised that should you wish to move out, you will have to arrange that with your landlord and also complete an RMS cancellation form. The cancellation form can be obtained from our website http://www.remotemetering.net/Forms
Can you please also advise to which e-mail address you sent your complaints so that I can investigate why you were not assisted. Please also send me the unit number and complex building name so that we can assist you.
Best Regards
Antoinette
Can you please also advise to which e-mail address you sent your complaints so that I can investigate why you were not assisted. Please also send me the unit number and complex building name so that we can assist you.
Best Regards
Antoinette
Remote Metering Solutions (RMS)'s reply17 Jun 2020, 09:39
Official
Dear Andile, thank you for contacting us. Please be advised that should you wish to move out, you will have to arrange that with your landlord and also complete an RMS cancellation form. The cancellation form can be obtained from our website http://www.remotemetering.net/Forms
Can you please also advise to which e-mail address you sent your complaints so that I can investigate why you were not assisted. Please also send me the unit number and complex building name so that we can assist you.
Best Regards
Antoinette
Can you please also advise to which e-mail address you sent your complaints so that I can investigate why you were not assisted. Please also send me the unit number and complex building name so that we can assist you.
Best Regards
Antoinette
