1 reviews | Active since Jul 2017

12 Jul 2017, 21:41

The worst company ever

<p>where we stay there is no option but to use this useless service. iSmrt has taken over R600 of our money and we keep getting a negative balance. They NEVER answer their phones, ever and never reply to calls or emails. This is really frustrating. </p>

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Replies (2)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Oct 2017, 09:44
Official

Dear Brittaney277

The ismrt! product for RMS was listed as a separate company on Hellopeter.

We were unaware of your complaint at the time.

In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.

If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.

Kind regards,

The ismrt! Team

Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Oct 2017, 09:51
Official

Dear murendi-mafumo

The ismrt! product for RMS was listed as a separate company on Hellopeter.

We were unaware of your complaint at the time.

In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.

If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.

Kind regards,

The ismrt! Team