********/ reap off
I feel like this company is a big ****, I’m hardly at home, I work 6days a week and cook once a week and I seems to top up every week with R300 and in total a month I spent R1200 this is impossible as I stay alone. This is a reap off and as a result I’m busy looking for a place as I cannot afford such a reap off
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
04 Aug 2021, 14:35This is a day lovey ******* and needs to be investigated, it does not make sense the billing. How is it possible that before I use to spend R500 a month and now it’s R1***0 since you guys change the billing system that was in place, it’s sad that this is resulting in me having to move out and checking the places I’m moving too don’t use the same service. I’m paying rent of R7350 and how am I expected to afford electricity that is so high and for goodness’s sake I stay alone.
Guys please stop ripping us off and be reasonable and what even appalling is that when I called the call center they were very rude and told me that it’s the fridge that is consuming the electricity like really!!! The fridge I laughed it off!!! Clearly you guys can’t even train your agent to lie about the ******** that is being carried out to us South Africans
Guys please stop ripping us off and be reasonable and what even appalling is that when I called the call center they were very rude and told me that it’s the fridge that is consuming the electricity like really!!! The fridge I laughed it off!!! Clearly you guys can’t even train your agent to lie about the ******** that is being carried out to us South Africans
's update04 Aug 2021, 14:35
Reviewer Update
This is a day lovey ******* and needs to be investigated, it does not make sense the billing. How is it possible that before I use to spend R500 a month and now it’s R1***0 since you guys change the billing system that was in place, it’s sad that this is resulting in me having to move out and checking the places I’m moving too don’t use the same service. I’m paying rent of R7350 and how am I expected to afford electricity that is so high and for goodness’s sake I stay alone.
Guys please stop ripping us off and be reasonable and what even appalling is that when I called the call center they were very rude and told me that it’s the fridge that is consuming the electricity like really!!! The fridge I laughed it off!!! Clearly you guys can’t even train your agent to lie about the ******** that is being carried out to us South Africans
Guys please stop ripping us off and be reasonable and what even appalling is that when I called the call center they were very rude and told me that it’s the fridge that is consuming the electricity like really!!! The fridge I laughed it off!!! Clearly you guys can’t even train your agent to lie about the ******** that is being carried out to us South Africans
Remote Metering Solutions (RMS)'s replyOfficial
26 Aug 2021, 10:23 Dear Fikile, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
Remote Metering Solutions (RMS)'s reply26 Aug 2021, 10:23
Official
Dear Fikile, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel