MvdS
Michael van der Schyff

1 reviews | Active since Jun 2019

21 Jun 2020, 17:01

******* by the self-indulgent and negligent company Remote Metering Solutions (RMS)

I loaded R200 on my account, and as soon as it was loaded, it showed only R185. That lasted me 3 days before my account was running low. And I used the gas stove and switched off the microwave in the hopes that the money would help me push through till end of the month. R60 a day is ****** rediculous. And that is without me using the stove and that for 2 people who aren't even at home during the day. So here I am, middle of winter, having my poor mother to shower in cold water because I can't afford R2000 a month for electricity. With reduced salaries, I barely have money for food, never mind blind ******* by people who are to lazy to take the readings themselves. (37 Brenton Hill; Heuwelsig Estate; Centurion).

0
Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply22 Jun 2020, 08:55
Official
Dear Michael, thank you for raising this issue with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channels. 
We recommend that you send an e-mail to *** / *** or send a Whatsapp to ***. Alternatively, you call us at ***. 
Please remember to include you unit number and building / complex name in the correspondence.