DT
Dikeledi T
1 reviews | Active since Nov 2019
26 Dec 2022, 14:03
RMS is **********. They don’t charge according to usage but set up their determined usage not based on facts. They are ripping people off.
This company will humble you shame.
As I write this, I’ve gone away for the holidays since the 22 and which I check my daily consumption, they’re has been usage of R50 per day. Mind you the only thing I left on was the fridge, all other appliances are completely switched off, including the geyser & yet according to RMS that makes no difference. When you call to ask they say it’s the system that charges… so does that mean they system to set up to charge irrespective of usage or not… so what we pay for is not necessarily the actual usage but the determined usage as set up by this ********** company
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Replies (1)Remote Metering Solutions (RMS)'s replyOfficial
06 Jan 2023, 10:10Dear Dikeledi, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
Remote Metering Solutions (RMS)'s reply06 Jan 2023, 10:10
Official
Dear Dikeledi, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
