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mamatlhape M

1 reviews | Active since Jan 2018

19 May 2021, 15:36

RMS is abusing customers, subjecting customers to unfair and dishonest dealings

RMS service is really disgusting, there really isn’t another word to use to describe this company. You literally spend the whole day trying to get your payment allocated to your wallet and the customer service call center drops your call as soon as you are 1st in the queue and then they will switch off your electricity. i have spent a night without electricity because no one allocated my payment. This is border line abuse. I’m sick and tired of this company i really hope someone can save us from this company. They actually deserve a rating of 0.

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Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply19 Jun 2021, 00:02
Official
 
Dear Mamatlhape, thank you for sharing your thoughts with us on Hello Peter.  Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel