NL
Nicolette L

1 reviews | Active since Sept 2019

29 Apr 2021, 12:47

RMS BLATANT THEFT. BEWARE!

RMS is an absolute *******. They are *****ing money from many residents in my complex in Centurion. You can't get hold of them for answers and no one seems to be accountable. Our estate has been trying to get rid of them for the last few months but without success. Here's an example of the blatant theft- I have topped up with R1050 in 12 days. 4 of those days there was no one home (yet we still got charged for usage). Usually R800 per month is more than sufficient for 2 people for gas, water and electricity. How can I now be going through R1050 in 8 days? I have tried phoning and emailing them, but as usual NO ONE CAN HELP AND THE MONEY JUST KEEPS VANISHING. What's worse, is this is not the first time this is happening, but yet I am forced to keep topping up so that I can have electricity because I work from home.

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Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply03 May 2021, 08:26
Official
Dear Nicolette, thank you for sharing your thoughts with us on Hello Peter.  Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel