Remote Metering Solutions ****s.

I recently moved from a unit at Etude in Midrand that I was renting for over a year to a new unit that I purchased in the same complex. I had electricity in the old unit and asked RMS to transfer my electricity from the old to the new unit. I filled in a transfer form and sent it to them but they have been switching off my electricity daily since last week when I came to the new place. When I call I keep being told that the transfer has not been done yet and I end up having to sit without electricity and charging my phone in the car. I want to know why they are not doing their job properly because I have bought the electricity. Nobody gives me a straight answer and Sometines when I call they pretend to not be hearing me properly. I want my electricity to be switched on with immediate effect because it is not my fault that some guava is not doing their job properly. I am sick of this.