Remote Metering Solutions - A company NEVER to touch

For the past 20 months I have been paying for gas that I have not used. I have queried it over and over again. I only use gas for the geyser in the bathroom. I live alone and shower once a day. My gas bill is often higher than my electricity bill. The sensor in the meter box on the pavement has been ********** the gas pipe, I don't know when, but I reported it to RMS. They say someone came out and all is in order? The person at RMS allocated to our estate, Christine Hayes takes 2-3 weeks to answer an email and will not return calls. When she does reply she just downloads your statement as if you are incapable. She is inefficient and not doing her work. When I used someone else's gas bill on the estate as a comparison, Christine informed them on the Wed they were R2 400 in arrears and on the Thurs R34 000 in arrears. Now suddenly their gas bill of R30 per month is in fact correct. I pay 5 times that amount. As a company I'm not sure they know what they are doing. Their account and billing system is a total mess. When I was outside taking pics of my meter box the lady next door showed me her account, she had never been billed for gas. This is a disgrace as I am living in a retirement estate - shocking abuse of the elderly by RMS.