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Natalie A
1 reviews | Active since May 2018
20 Jul 2020, 10:02
REMOTE METERING GARBAGE
This is the worst Metering system in history. Supposed to be prepaid meters but its total garbage. They cannot even count. You buy lights and when you calculate your lights usage these numerous discrepancies. Bunch of ******* and when you lay complaints you get told they working from home it will take a long time but nothing gets done. This is not prepaid it's a joke. WORST "PREPAID " SYSTEM EVER CREATED get your **** sorted out this is Pathetic
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Replies (2)
Remote Metering Solutions (RMS)'s replyOfficial
20 Jul 2020, 10:37Dear Natalie, thank you for raising this issue with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channels. We recommend that you send an e-mail to *** / *** or send a Whatsapp to ***. Alternatively, you call us at ***. Please remember to include you unit number and building / complex name in the correspondence.
Best regards,
Remote Metering Solutions (RMS)'s reply20 Jul 2020, 10:37
Official
Dear Natalie, thank you for raising this issue with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channels. We recommend that you send an e-mail to *** / *** or send a Whatsapp to ***. Alternatively, you call us at ***. Please remember to include you unit number and building / complex name in the correspondence.
Best regards,
Remote Metering Solutions (RMS)'s replyOfficial
20 Jul 2020, 14:36Dear Natalie, your complaint has been addressed to the wrong company. Please contact Bergentash directly.
Best regards,
Remote Metering Solutions (RMS)'s reply20 Jul 2020, 14:36
Official
Dear Natalie, your complaint has been addressed to the wrong company. Please contact Bergentash directly.
Best regards,