BR
Brandon R
1 reviews | Active since May 2013
26 Jan 2026, 12:25
Poor Service!
This might hands down be one of the most frustrating businesses to work with. Poor customer service. I have much more to say, but don't want to expend any further energy.
Helpful (0)
Replies (1)0
Replies (1)
Remote Metering Solutions (RMS)'s replyOfficial
28 Jan 2026, 14:16Hi Brandon,
Thank you for taking the time to share your feedback. We sincerely apologise for the negative experience you have had. This is not aligned with our service standards, and we truly regret the frustration this has caused. Please be assured that the Portfolio Manager for your building has already been in contact and remains available to support you and address any outstanding concerns. We appreciate you bringing this to our attention. Your feedback is important to us, and we are committed to improving our service and the experience we deliver to our clients.
Kind regards,
The ismrt Support Team
Thank you for taking the time to share your feedback. We sincerely apologise for the negative experience you have had. This is not aligned with our service standards, and we truly regret the frustration this has caused. Please be assured that the Portfolio Manager for your building has already been in contact and remains available to support you and address any outstanding concerns. We appreciate you bringing this to our attention. Your feedback is important to us, and we are committed to improving our service and the experience we deliver to our clients.
Kind regards,
The ismrt Support Team
Remote Metering Solutions (RMS)'s reply28 Jan 2026, 14:16
Official
Hi Brandon,
Thank you for taking the time to share your feedback. We sincerely apologise for the negative experience you have had. This is not aligned with our service standards, and we truly regret the frustration this has caused. Please be assured that the Portfolio Manager for your building has already been in contact and remains available to support you and address any outstanding concerns. We appreciate you bringing this to our attention. Your feedback is important to us, and we are committed to improving our service and the experience we deliver to our clients.
Kind regards,
The ismrt Support Team
Thank you for taking the time to share your feedback. We sincerely apologise for the negative experience you have had. This is not aligned with our service standards, and we truly regret the frustration this has caused. Please be assured that the Portfolio Manager for your building has already been in contact and remains available to support you and address any outstanding concerns. We appreciate you bringing this to our attention. Your feedback is important to us, and we are committed to improving our service and the experience we deliver to our clients.
Kind regards,
The ismrt Support Team