ZN
Zan N

1 reviews | Active since May 2020

20 Jan 2021, 10:49

Poor billing process

They bill you incorrectly and nobody checks up on you and helps you understand why.

0
Replies (2)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply20 Jan 2021, 11:24
Official
Dear Zandile, thank you for sharing your thoughts with us on Hello Peter.  Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
ZN
Zan N's update20 Jan 2021, 11:34
Reviewer Update
I have sent an email and a WhatsApp message with no luck. I would not be here if I had a response. Your response is not appreciated and I will complain where necessary if you won't even follow the processes you have put in place internally.