1 reviews | Active since Sept 2016

12 Feb 2019, 08:28

No service delivery

I’m not really fond of this system. I deposited credits for my electricity yesterday and sent through proof of payment. And til this morning I still don’t have electricity. I’ve called in sent a message on WhatsApp and on Facebook and I still have found no joy. I had to find a place where I could charge my phone and laptop so that I could continue working. My partner had to shower in the dark and wear clothes that are not ironed. I’m still waiting for someone to respond to getting me prepaid meter switched back on

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Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Apr 2019, 07:44
Official
Hello Lwando, Please note that EFT payments take 48 business hours to reflect. We advise that should you opt for this method of payment, you top up the moment you receive a low balance warning via SMS. Regards, The ismrt! Team