DJ
DeWet J

1 reviews | Active since Feb 2011

24 Apr 2019, 09:52

No feedback on requests whatsoever

After multiple emails to RMS/Codex/whoever, my water and gas is still not being billed, only electricity.

I have mailed every single email address I could find on your website and have still not had a reply apart from the 1st one a month ago saying it would be escalated to the billing department.

0
Replies (2)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Apr 2019, 14:04
Official
Hi De Wet, 

My sincerest apologies that your issue has not been resolved. I will look into it and provide you with feedback as soon as possible regarding your water and gas billing. 

Regards,

ismrt! 


DJ
DeWet J's update08 Jul 2019, 11:10
Reviewer Update
So after 3 months this is still not sorted out... Not sure how this is ever going to be sorted...