Most *********** company ever

This company is by far the most *********** and useless services company I have ever dealt with. They have random charges that they cannot explain, their recons never balance with the amounts that they sms to clients. I have paid money in one of the accounts that were provided and electricity was not allocated to our account because they could not find payment, what is surprising to me is that they could find payment made in the same account that was made two days earlier and to date my account has not been rectified. I have called and emailed on numerous occasion to have this corrected. They have the most useless a counting department on the face of this planet. The entire company could not be phased by the complaints of the clients. I have no idea why body corporates still insist on using this pathetic company.