SD
Sne D
1 reviews | Active since Aug 2026
28 Aug 2026, 23:40
Just Horrible
I've been away from my apartment for 3 weeks. When I left, I switched everything off- except my fridge. I've had to paid close to R600. For what? I don't even know.
They overcharge for absolutely no reason, electricity is already so expensive- the unnecessary charges are ridiculous.
Terrible company, terrible service.
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Remote Metering Solutions (RMS)'s replyOfficial
08 Sept 2026, 10:34Hi Sne,Thank you for sharing your feedback. We have reviewed the matter and can confirm that the charges reflected on the account during the period of absence were fixed daily charges and not charges for electricity or water consumption.Our dedicated team will be in contact with you to explain the applicable fixed charges in more detail and assist with any questions you may have.We appreciate you bringing your concerns to our attention.
Remote Metering Solutions (RMS)'s reply08 Sept 2026, 10:34
Official
Hi Sne,Thank you for sharing your feedback. We have reviewed the matter and can confirm that the charges reflected on the account during the period of absence were fixed daily charges and not charges for electricity or water consumption.Our dedicated team will be in contact with you to explain the applicable fixed charges in more detail and assist with any questions you may have.We appreciate you bringing your concerns to our attention.