SZ
Shaun Z

1 reviews | Active since Jan 2013

02 Dec 2015, 09:59

ISMRT

ISMRT needs a better billing system!<br> <br> ISMRT have now taken off a September and November bill for water and sanitation in December!. Why do they not debit the September in September and November in November. I am now left with a minus balance of -64.07 and have received and SMS saying \Dear Customer

0
Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply25 Oct 2017, 21:35
Official

Dear Valued Customer

The ismrt! product for RMS was listed as a separate company on Hellopeter.

We were unaware of your complaint at the time.

In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.

If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.

Kind regards,

The ismrt! Team

Best regards,