iSMART - MORE LIKE iDOM!!! GROSS CONSUMER VIOLATION!!!

This company iS full of BULL****!!! We have been having endless problems ever since we signed up for their services. They are *************. They are quick to disconnect services, even when our payments were made. As being a prepaid service, they sure don't know the meaning of prepaid. We pay, then our services get disconnect, and we have to call and wait on hold forever before we get to a consultant. Then they have to send to accounts department to allocate. When we initially signed up for the services, we had to pay our deposit IMMEDIATELY before they connected our services. Now that we have Cancelled our services with them we get told TODAY that we have to wait 30 days. Fair enough, we understand the 30 day period, which you idiots have so clearly stated. However we sent the NOTICE of CANCELLATION between the 30th March to the 2nd April 2021. Sunday was 30days. Also, WHY does one have to wait 30 days for Reconciling that account. IT IS PREPAID, So what is there to Reconcile??? Then there's the other bit... We have been using our Reference number and there was a numeric "1" used instead of the letter "I". Our account, was credited every time, but you charged us R30-00 per time.

Then, in the our Final month, we see the billing almost doubled... and when queried, I get an idiotic response, telling me my billing looks right, there doesn't seem to be anything wrong with it. From usage of R1200-00 per month to almost double that in our last month...

I WARNED YOU!!! I WILL NOT STOP HERE. I WILL FURTHER REPORT YOU TO THE CONSUMER AUTHORITIES. STOP YOUR BULL****!!! - GROSS CONSUMER VIOLATION..

I have been sending NUMEROUS emails since last Monday, reminding your company that we were vacating the premises on Friday 30th April 2021. Then you bunch of Circus acts go and disconnect from Wednesday, 28th April 2021. We loaded R400 on Monday, 26th April 2021, to last us for the week. and since Wednesday you idiots keep cutting services.