tT
tandoda T

1 reviews | Active since Jul 2017

05 Jul 2017, 12:22

iSmart is a very frsutrating service provider. Electricity is only connected if you pay into their account and send proof of payment. Despite the fact that we do that, they never allocate my payments. i call and do not get a response, I email, no response

0
Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply24 Oct 2017, 11:54
Official

Dear tariro-fiona-ndoda

The ismrt! product for RMS was listed as a separate company on Hellopeter.

We were unaware of your complaint at the time.

In our aim to always improve our customer service delivery to our valuable customers, we have now merged the product with our official Hellopeter account where we are known as company that responds.

If you feel that your voice was not heard and the issue remains unresolved, please feel free to respond to this message or contact us on ***for further assistance.

Kind regards,

The ismrt! Team