Inconvenienced

I want to share a screenshot of the cherry on top, We get billed on the 18th of June for our monthly usage and that was not our agreement with Ismart. Now I must sit with no electricity cause ismart See's fit to inconvenience people how they please, There is something called communication with clients, my account is now on negative and everyday I'll be charged a service fee up until I'm able to settle my bill. This service is a real Pocket *****er. If I'm not mistaken the service fee is R35 for late payment or something like that, imagine by 12 days that's R420 worth of electricity, now I'll be expected to R420 extra to my bill for so called late fees I don't want to be called by your consultants several times trying to explain to why I'm not going to have electricity in the next 12 days, my business will suffer cause I work from home. Such a great deal of inconvenience