MM
Mahomed M

1 reviews | Active since Jun 2019

29 Jul 2021, 15:56

Inappropriate deceit

Dear Sirs/Madam.have sufficient credit and recieved unknown messages to top up . Have called in several times and was told we will not be cancelled. Good day Mahomed Hassen, Thank you for your email.

We received confirmation from the site and from Codex that this property's services with Codex Utilities have been extended and will not be terminated at the end of July 2021. You will be informed once the migration date to your new service provider has been set in stone. Kind regards, Mmaphuthego Moage - ismrt!Team

With this being said have balance of R121 and receiving unknown text messages please remedy to date: The balance for smrt!Wallet NW***6 is below R 200.00. Urgently top-up to avoid disconnection. IMPORTANT: Use this reference when depositing.

Have called in several times and yet not been remedied.

0
Replies (1)
Remote Metering Solutions (RMS)
Remote Metering Solutions (RMS)'s reply26 Aug 2021, 10:22
Official
 Dear Mahomed, thank you for sharing your thoughts with us on Hello Peter.  Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel