*******ly billings even though we were on generators

this company is a *******, we had no electricity from Friday 2pm the 14/02, on Saturday midnight there was generators brought in to supply electricity and RMS is billing us for what? they telling us that we billed because of the generators being linked to our meters, what nonsense where is this meters in the first place, this company incorrectly bills and now resorting to this kind of ******* billings..... what magic meters do you have RMS, why are you even charging us daily service fees when u cannot provide the service when we had an issue last week, you guys took no responsibility to us as customer but kept saying to contact the manager at and we don't pay them but pay CODEX, then why the hell is RMS billing, why do we need a middle man!!!!!