GJ
Greydon J
1 reviews | Active since Mar 2021
03 Mar 2021, 13:49
I woud rather live under a box than support RemoteMeteringSolutions
RUN, no seriously.. RUN away from this company. I live in a complex where they are currently using RemoteMeteringSystems so I have no choice.
Their daily tarriffs "fixed basic" and "network capacity" are a joke. The whole company fundamentally is a joke. So, if you feel like having a laugh, give them a call. You might not be able to get hold of them for weeks on end, but by the time you do, it will all be worth it.
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Replies (2)
Remote Metering Solutions (RMS)'s replyOfficial
03 Mar 2021, 14:24Dear Greydon, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
Remote Metering Solutions (RMS)'s reply03 Mar 2021, 14:24
Official
Dear Greydon, thank you for sharing your thoughts with us on Hello Peter. Please take note that we only respond to queries / issues that have been logged through the correct Call Centre channel
GJ
Greydon J's updateReviewer Update
03 Mar 2021, 14:33Dear Remote Metering Solutions, thank you for your auto-mated response. On any given day, it's extremely difficult to get hold of anyone at RMS, wether telephonically, whatsapp or email. I logged a ticket through the correct channels multiple times and it was a miracle that on the third day I eventually received a response. If I was not so tenacious, it could have been weeks for the problem to get resolved, like the rest of the clients that always have persistent issues with RMS.
GJ
Greydon J's update03 Mar 2021, 14:33
Reviewer Update
Dear Remote Metering Solutions, thank you for your auto-mated response. On any given day, it's extremely difficult to get hold of anyone at RMS, wether telephonically, whatsapp or email. I logged a ticket through the correct channels multiple times and it was a miracle that on the third day I eventually received a response. If I was not so tenacious, it could have been weeks for the problem to get resolved, like the rest of the clients that always have persistent issues with RMS.